The Synchronization problem

[SQT2000103058]

Hello Dear forum,

When I open the DemoS_001, I want to Synchronization first,but after clicking Synchronize, the problem is as follows.And Items Detail don't show anything. I want to know how to solve.Could you please tell me how to do?

Thanks

The problem:
Error in Syncing the model
Error HRESULT E_FAIL has been returned from a call to a COM component.

[Ravinder]

Dear Xi Huang,

Can you please share the log files with us with the error screenshot.

You can find the log files under these location
In Installer case: (C:\VEDA\VEDA2.0\logs\)
In localhost case: (C:\Veda2.0_localhost_1.xxx.1.1\Veda\Veda2.0_localhost_1.xxx.1.1\logs\)

Kindly confirm, have you installed multiple offices on your machine like WP Office and MS Office?

[SQT2000103058]

Dear Xi Huang,

Can you please share the log files with us with the error screenshot.

You can find the log files under these location
In Installer case: (C:\VEDA\VEDA2.0\logs\)
In localhost case: (C:\Veda2.0_localhost_1.xxx.1.1\Veda\Veda2.0_localhost_1.xxx.1.1\logs\)

Kindly confirm, have you installed multiple offices on your machine like WP Office and MS Office?

Dear Ravinder，

I have solved this problem, which is the reason for having multiple Office installed. Thank you.

I also have a problem, when I click the Solve button in the Run Manager interface, I get an error like "LST file not found. Either GAMS is not installed, or it is not in PATH." I wonder if it's because my GAMSPATH didn't set up well.

[Ravinder]

Dear Xi Huang,

Please share the following things with me to resolve your current issue.

1. Have you installed the GAMS software?
2. If yes, open the command prompt and type GAMS then press enter. I need the screenshot of the command prompt.

[SQT2000103058]

Dear Xi Huang,

Please share the following things with me to resolve your current issue.

1. Have you installed the GAMS software?
2. If yes, open the command prompt and type GAMS then press enter. I need the screenshot of the command prompt.

Dear Ravinder，

I have installed the GAMS software.
I send The Screenshot of the Command Prompt to you as an attachment.

[Ravinder]

Dear Xi Huang,

Please share the following things with me to resolve your current issue.

1. Have you installed the GAMS software?
2. If yes, open the command prompt and type GAMS then press enter. I need the screenshot of the command prompt.

Dear Ravinder，

I have installed the GAMS software.
I send The Screenshot of the Command Prompt to you as an attachment.

Dear Xi Huang,

Please share the Run Manager screenshot and attached .lst file if created with log file.

[Ravinder]

Dear Xi Huang,

Can we do a remote meeting session?

[SQT2000103058]

Dear Xi Huang,

Please share the following things with me to resolve your current issue.

1. Have you installed the GAMS software?
2. If yes, open the command prompt and type GAMS then press enter. I need the screenshot of the command prompt.

Dear Ravinder，

I have installed the GAMS software.
I send The Screenshot of the Command Prompt to you as an attachment.

Dear Xi Huang,

Please share the Run Manager screenshot and attached .lst file if created with log file.

Dear Ravinder，

I have sent you the errors encountered in VEDA2.0 software in the form of screenshot attachment.
Figure 1 means "GAMS is not an internal or external command, nor is it a runnable program or batch file. "

[Ravinder]

Dear Xi Huang,

Please share the following things with me to resolve your current issue.

1. Have you installed the GAMS software?
2. If yes, open the command prompt and type GAMS then press enter. I need the screenshot of the command prompt.

Dear Ravinder，

I have installed the GAMS software.
I send The Screenshot of the Command Prompt to you as an attachment.

Dear Xi Huang,

Please share the Run Manager screenshot and attached .lst file if created with log file.

Dear Ravinder，

I have sent you the errors encountered in VEDA2.0 software in the form of screenshot attachment.
Figure 1 means "GAMS is not an internal or external command, nor is it a runnable program or batch file. "

Dear Xi Huang,

Please find the below link and follow the steps one by one to setup GAMS path in Environment Variables.

 https://support.kanors-emr.org/#Installation/Gams.htm

1. right-click on 'My This PC'
   
   


2. choose 'Properties' (alternatively, click on 'System' icon in the control panel)
   
   


3. click on 'Advance system settings'
   
   


4. click on 'Environment Variables'
   
   


5. click on edit after select the 'PATH' variable
   
   


6. click on new and insert [GAMS FolderPath location] in the blank field. Example (C:\GAMS\34 in your case)
   
   


7. Setup GAMS FolderPath to environment variable(path) in Windows 10
   
   

In your case, you need add the GAMS installation directory location like C:\GAMS\34 or something like that.

[SQT2000103058]

Dear Xi Huang,

Please share the following things with me to resolve your current issue.

1. Have you installed the GAMS software?
2. If yes, open the command prompt and type GAMS then press enter. I need the screenshot of the command prompt.

Dear Ravinder，

I have installed the GAMS software.
I send The Screenshot of the Command Prompt to you as an attachment.

Dear Xi Huang,

Please share the Run Manager screenshot and attached .lst file if created with log file.

Dear Ravinder，

I have sent you the errors encountered in VEDA2.0 software in the form of screenshot attachment.
Figure 1 means "GAMS is not an internal or external command, nor is it a runnable program or batch file. "

Dear Xi Huang,

Please find the below link and follow the steps one by one to setup GAMS path in Environment Variables.

 https://support.kanors-emr.org/#Installation/Gams.htm

1. right-click on 'My This PC'
   
   


2. choose 'Properties' (alternatively, click on 'System' icon in the control panel)
   
   


3. click on 'Advance system settings'
   
   


4. click on 'Environment Variables'
   
   


5. click on edit after select the 'PATH' variable
   
   


6. click on new and insert [GAMS FolderPath location] in the blank field. Example (C:\GAMS\34 in your case)
   
   


7. Setup GAMS FolderPath to environment variable(path) in Windows 10
   
   

In your case, you need add the GAMS installation directory location like C:\GAMS\34 or something like that.

Dear Ravinder，

I have seen the setting path in the link you sent, and I have tried many times before to setup the GAMS path according to the requirements on the link, but failed to set it . The same mistake is still made in Run Manager, so I will try again to see if it works.