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Hi,
This occurs in a new VEDA (FE&BE) installation (installed yesterday) with Trial Version Licence on a laptop with WINDOWS 10. The version installed is VFE 4.5.2001
When using "SYNC" in VEDA_FE the "FE window" becomes automatically smaller as well as the contents and all fonts in the windows; I would say that everything is reduced to half size.
In the mean time all functions are still working and the model is solving.
Closing and re-starting FE solves the problem until the next click on "SYNC".
Has this behaviour been reported previously?
Any solution to avoid this?
Thanks,
Olivier.
Olivier.
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Yes, another user has reported the same behavior last week, but we haven't been able to reproduce it at our end. are you using multiple monitors?
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Hi Olivier Dessens,
First of all your VEDA applications version are too old. I recommend that you use the latest version of the installer.
Latest version of VEDA-FE is 4.5.8 and VEDA-BE is 4.9.2001
Please download and update to the latest Version of VEDA applications from here.
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(16-11-2018, 10:46 AM)Ravinder Wrote: Hi Olivier Dessens,
First of all your VEDA applications version are too old. I recommend that you use the latest version of the installer.
Latest version of VEDA-FE is 4.5.8 and VEDA-BE is 4.9.2001
Please download and update to the latest Version of VEDA applications from here.
Hi Ravinder,
Sorry for wrong information; I mixed up FE and BE versions:
FE is 4.5.803
BE is 4.9.2001
I think they are relatively new versions.
Is the FE 4.5.803 a problem?
Olivier.
Olivier.
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Olivier,
You are using the latest version of VEDA Applications.
Can we do TeamViewer meeting?
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(16-11-2018, 03:49 PM)Ravinder Wrote: Olivier,
You are using the latest version of VEDA Applications.
Can we do TeamViewer meeting?
Hi Ravinder,
The installation has been done on a laptop of a new member of staff.
She is not at the office at the moment.
Could we do this next week?
Can we also get off the forum and email direct to decide the TeamViewer meeting?
Thanks
Olivier.
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16-11-2018, 09:21 PM
(This post was last modified: 16-11-2018, 09:25 PM by Ravinder.)
(16-11-2018, 08:05 PM)OlivierD Wrote: (16-11-2018, 03:49 PM)Ravinder Wrote: Olivier,
You are using the latest version of VEDA Applications.
Can we do TeamViewer meeting?
Hi Ravinder,
The installation has been done on a laptop of a new member of staff.
She is not at the office at the moment.
Could we do this next week?
Can we also get off the forum and email direct to decide the TeamViewer meeting?
Thanks
Yes Olivier,
Whenever you ready with the machine, do mail us at [email protected].
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(16-11-2018, 09:21 PM)Ravinder Wrote: (16-11-2018, 08:05 PM)OlivierD Wrote: (16-11-2018, 03:49 PM)Ravinder Wrote: Olivier,
You are using the latest version of VEDA Applications.
Can we do TeamViewer meeting?
Hi Ravinder,
The installation has been done on a laptop of a new member of staff.
She is not at the office at the moment.
Could we do this next week?
Can we also get off the forum and email direct to decide the TeamViewer meeting?
Thanks
Yes Olivier,
Whenever you have that machine with you, do mail us at [email protected]. Thanks,
Most probably Monday 19th morning (around 10am London UK time)
Olivier
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(16-11-2018, 09:29 PM)Ravinder Wrote: Okay Olivier.
I have been having a similar problem over the last few months on my laptop.
I suspect it is something to do with high resolution screens and the display scaling that microsoft does in windows 10 display settings?
Settings > System > Display > Scaling and Layout
Best,
James
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Thanks for sharing this information James. have you found any resolution yet?
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(18-11-2018, 07:38 PM)AKanudia Wrote: Thanks for sharing this information James. have you found any resolution yet? Sorry to say I have not Amit. I generally have to close Veda and re-open Veda and the scaling issue is resolved temporarily. However it seems quite irregular and can happen when opening model databases, or creating new scenario files also.
James
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any correlation with multiple monitors, and which one VEDA is displayed on?
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(18-11-2018, 08:28 PM)AKanudia Wrote: any correlation with multiple monitors, and which one VEDA is displayed on?
I have two monitors on my desktop, and I've never had any issues with VEDA being scaled on them.
It's only ever occurred on my laptop which has a 3200 x 1800 resolution screen and display setting scaled to 250%.
James
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(18-11-2018, 09:34 PM)JGlynn Wrote: (18-11-2018, 08:28 PM)AKanudia Wrote: any correlation with multiple monitors, and which one VEDA is displayed on?
I have two monitors on my desktop, and I've never had any issues with VEDA being scaled on them.
It's only ever occurred on my laptop which has a 3200 x 1800 resolution screen and display setting scaled to 250%.
James
I got the same issue with my new laptop.
I think it may due to a windows feature which adjust the resolution to programs with native lower resolution (see below)
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