Veda2.0 Released!


Veda_FE resized on SYNC
#1
Hi,

I am running Veda_FE on MS Surface Pro 4. When I press SYNC the interface gets resized and becomes really hard to use. Actually, some functions become completely unavailable i.e., it becomes impossible to (un)select scenarios in Case Manager. I am attaching a screenshot to illustrate the problem.

Can anything be done about it?

Thanks,
Olex


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#2
Hi Olex,

I think MS Sans Serif (8pt) missing on this device. Can you please check that using MS-Word?
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#3
(05-01-2018, 12:59 PM)Vikrant Wrote: Hi Olex,

I think MS Sans Serif (8pt) missing on this device. Can you please check that using MS-Word?

Hi Vikrant,

Thanks for a prompt response! :-)
I have the following Sans Serif fonts intalled on my device: Microsoft Sans Serif Regular, MS Reference Sans Serif Regular and MS Sans Serif Standard... In MS Word I can find the following two: Microsoft Sans Serif and MS Reference Sans Serif.

What should I do?

Thanks in advance!

Cheers,
Olex
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#4
Dear Vikrant, Amit,

Do you have any idea on when you may be able to fix this known issue?

Thanks in advance.

Cheers,
Olex
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#5
I had a similar problem earlier.

To resolve it, I had to check the value of the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts\MS Sans Serif 8,10,12,14,18,24

On my laptop, I had SSERIFF.FON there, and by changing it to SSERIFE.FON (following advise I found from Microsoft), my issue with the too large fonts in VEDA-FE was resolved (it required a reboot). I have no idea whether your problem is at all related to the same issue, but just thought I could mention this as there has not been much advise from Kanors.
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#6
(23-01-2018, 04:23 PM)Antti-L Wrote: I had a similar problem earlier.

To resolve it, I had to check the value of the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts\MS Sans Serif 8,10,12,14,18,24

On my laptop, I had SSERIFF.FON there, and by changing it to SSERIFE.FON (following advise I found from Microsoft), my issue with the too large fonts in VEDA-FE was resolved (it required a reboot). I have no idea whether your problem is at all related to the same issue, but just thought I could mention this as there has not been much advise from Kanors.

Hi Antti,

Thanks a lot! Smile I've checked the registry, but the value was already like the one you changed to on your laptop. In addition, I have a (120) variant of the entry with the value like the original one on your laptop. I played around with them a bit, but it did not help. I then got an idea of checking the compatibility properties of VEDA_FE.exe and there it was: "Override high DPI scaling behaviour" with "Scaling performed by: System" seems to resolve the issue (for now).

Cheers,
Olex


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