07-02-2013, 01:33 PM
Hi,
A computer that houses one of our VEDA/TIMES installations died and so I'm trying to install VEDA on a brand new computer but I'm having a problem getting it started. It's my first time doing an install so I've been following the instructions on:
http://support.kanors-emr.org/#Installat...cratch.htm
I'm able to download the VTI_WWW_4 zip file and extract it. But when I run the executable it gives me a long list of missing files to download and then when I click download it gives me an error "Unable to Connect Server!"
On the webpage, step #4 gives instructions on what to do if I get an "unable to connect to internet" message, so I tried clicking the link to the local installer but when I enter my email address and get the link. The link gives me the following error "You have accessed something that doesn’t exist or has been moved to our new website: www.kanors-emr.org If you are looking to install VEDA, click here (Support Website) (User forum)"
so I'm not sure what I'm doing wrong. Any help would be greatly appreciated!
I am running on Windows 7 Professional.
A computer that houses one of our VEDA/TIMES installations died and so I'm trying to install VEDA on a brand new computer but I'm having a problem getting it started. It's my first time doing an install so I've been following the instructions on:
http://support.kanors-emr.org/#Installat...cratch.htm
I'm able to download the VTI_WWW_4 zip file and extract it. But when I run the executable it gives me a long list of missing files to download and then when I click download it gives me an error "Unable to Connect Server!"
On the webpage, step #4 gives instructions on what to do if I get an "unable to connect to internet" message, so I tried clicking the link to the local installer but when I enter my email address and get the link. The link gives me the following error "You have accessed something that doesn’t exist or has been moved to our new website: www.kanors-emr.org If you are looking to install VEDA, click here (Support Website) (User forum)"
so I'm not sure what I'm doing wrong. Any help would be greatly appreciated!
I am running on Windows 7 Professional.